Our promise
Warranty
Every FalconHexLights system ships with a 15-year warranty covering LED and driver failures.
What's covered
LED panels, drivers, and power supplies against defects in materials and workmanship for 15 years from the date of purchase.
What's not covered
Damage from improper installation, physical abuse, or unauthorized modification. Cosmetic wear from normal use is excluded.
How to claim
Contact us via the contact page with your order number and a photo of the issue. We'll replace affected components — no hoops, no return-to-sender games.
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